Mississippi State Personnel Board

Administrative Support Certification Program
Julia Summers, Director of Support Staff Training - 601-359-2799


Program Information

Presented by the Mississippi State Personnel Board (SPB), the Administrative Support Certification Program (ASCP) is designed to provide comprehensive training to staff that support the program areas of governmental agencies. ASCP helps support staff better understand themselves, their organizations, and their relationships with their co-workers and their organizations. The program offers participants a variety of learning experiences including practicial applications of learning that directly relate to their on-job challenges. In addition, participants enjoy an opportunity to network and build relationships with their peers. This training program is for Mississippi local, state and federal government employees.

Program Goals

  1. To set forth an agenda for a comprehensive, quality program for governmental support staff that addresses the needs for governmental agencies;

  2. To provide an affordable development training path for support staff;

  3. To assist governmental agencies in identifying and addressing current and future training needs for support staff; and

  4. To provide an opportunity for professional growth and recognition of dedicated governmental support staff employees.

Level I Certification Requirements:

  1. Level I - "Road to Success"
  2. Computer Proficiency Certification Form
  3. Follow-Up Form
  4. Overview of Government Processes
  5. Cultural Diversity
  6. Writing Advantage

Level II Certification Requirements:

  1. Level II - "Road to Success"
  2. Job Related Activity Report
  3. Stress Management
  4. Rights and Responsibilities
  5. How to Manage Multiple Priorities
  6. Advanced Cultural Diversity

Level III Certification Requirements:

  1. Level III - "Road to Success"
  2. Classroom Project
  3. Job Related Activity Report
  4. Required Reading Report
  5. Individual Development Plan
  6. Time Well Spent
  7. Motivation/Burnout
  8. Dealing with Difficult Customers
  9. Positive Workplace Environment
  10. Public Records Management

To Register: Complete an Administrative Support Certification Program Registration Form. APPLICATIONS AND FORMS may be completed online and printed OR printed and completed offline. Participants can register online through the Mississippi Enterprise Learning Management System (MELMS).

ASCP Levels I, II, and III Overview
ASCP Project Instructions and Forms
Sequence Chart